Updates

Smarter location imports and PDF inspection exports

This month, we’ve been focused on making things quicker and easier — so you can spend less time on admin and more time doing what matters.

You can now update your locations via import, perfect for keeping everything accurate without the manual hassle. Exporting Review data as a PDF is just as smooth, making it easier to share insights with the wider team.

Location imports & updates

You can now update existing locations when importing using a unique identifier — making location management much quicker. Whether it’s a change in region, location type, or address, imports have got you covered.

We’ve also added a history log, so you can see exactly when an import was run, who ran it, and how many locations were successfully uploaded.

PDF exports now available on the web

You can now export completed reviews as PDFs directly from the web, just like you can in the app.

Clear out old draft courses

Got any courses stuck in draft? You can now delete them, helping to keep your content clean and current.

Kudos reporting for team leaders

We’re excited to introduce Kudos Reporting for users with roam permissions (those who can view multiple locations)! 🎉

Team and regional leaders can now access a Kudos Report directly in the Hall of Fame on the web. This new report allows you to:

• Select a region or specific location to view Kudos handed out within a chosen time period.
• Export Kudos data as a CSV file for easy analysis in your preferred analytics tool.

Why is this useful?
This update is perfect for team or regional leaders who want to self-serve reporting and gain insights without needing to request data from head office.

Start exploring Kudos Reporting today to support your leaders with the tools they need to celebrate success and drive team engagement!

News Pulse gives detailed insights on your comms launch impact

Want to know how well your latest news posts are performing? Looking for better data to help you make the most of your content?

With News Pulse, you can get clear insights into how your news posts are being read, helping you time your posts perfectly for maximum engagement.

Here’s what you can do with news pulse:

• See total unique reads
  Instantly view the total number of unique reads for any news post since it was published. Now you’ll know exactly how much attention each post is getting.
• Spot trends with clear visual graphs
  Track readership patterns with a simple graph that shows how many people are reading your posts in 15-minute or 1-hour intervals. This lets you see when your audience is most active, so you can plan your posts for the times that matter most.

Why use News Pulse?

• Make better decisions
  With clear insights on when and how often your posts are being read, you can fine-tune your content strategy and stop guessing about what works best.
• Post at the right time
  Knowing your audience’s peak reading times means you can post when they’re most likely to engage. It’s all about getting your content in front of the right people at the right time.

How to access news pulse:

1. Head to the ‘Manage’ page on the web.
2. Go to the ‘News Content’ reporting section.
3. Select ‘News Pulse’ to see your post performance and readership trends.

Take control of your news posts with News Pulse

News Pulse provides powerful insights, helping you fine-tune your content strategy more easily. By understanding exactly how and when your audience engages, you can increase your engagement rates and prove the impact of your communications.