Preboarding app for confident new starters
Reduce first-day no-shows by building a confident & knowledgeable workforce
A mobile-first preboarding and knowledge platform gives your new starters one place to find everything they need to perform
Engage’s preboarding app starts working from the day they accept your offer to nudge, educate and excite your new starters.
Best of all, your preboarding app is available on staff’s personal devices before they’re set up on your internal systems, no email is required.
94% of job seekers say there is little or no consequence to not showing up for their first day - so what can you do to make sure they have the confidence to start?
🤳 Friendly welcome
Videos to give a personal hello, and break the ice
Your preboarding app allows you to use videos to familiarise your new starter with their new working environment and colleagues. Have their manager say hello with an Instagram-style intro, show them around their daily place of work or recommend some top lunch spots nearby.
This will make your new colleague feel like they know the team before they have begun. Giving them the confidence to show up on their first day.
🔔 A gentle nudge
Keep your new starters engaged with timely reminders
Guide your new starters through what they need to know by using alerts and nudges in your preboarding strategy. These can be used to send timely reminders and messages straight to their mobile.
For example, automate suggested reading two weeks before they start, a short piece of microlearning, a what to wear checklist a few days before, and a good luck message the night before their first shift. Make preboarding helpful!
🧠 Mobile learning
3-5 minute microlearning makes learning simple
Give your new starter an easy way to embed knowledge before their first day.
3-5 minute learning snippets mean they can embed knowledge whenever they like; whether they’re waiting for a bus, killing time before an appointment or just excited to learn more about their new role. Your preboarding app makes it effortless to stay knowledgable.
💭 Jargon buster
BID by COB to show ROI — WTF — just search with Engage!
No matter how hard we try to eliminate jargon, businesses still use it day in and day out. This can be overwhelming for new starters. It knocks their confidence and makes them question whether they want to return back after their first day.
Add your jargon buster to the knowledgebase on your preboarding app so staff can instantly search and learn their POS from their cross-sell. Preboarding should be about breaking down those barriers which cause uncertainty and confusion.
💭 Employee Knowledgebase
It’s just like Google, for your business
Give your employees knowledge on demand through your preboarding app which allows them instant access help when they need it. All simply accessed on their smartphone, tablet or desktop.
The latest company news, product information, procedures, how-tos and videos, right at their fingertips.
🥪 Lunchspots
Where’s best to eat, park your bike and how to get in!
Cover the simple things which can cause anxiety if left unmentioned. How long lunch is, where to buy food, where they can lock their bike or park their car. For those hard to find places drop a Google Maps link in to take them straight to the door. Talking about these will remove doubt and worry leaving your new starter feeling confident.
Target the content in your preboarding app so your new employee only sees the info relevant to them.
🏁 Head start
Make sure they read & understand important policies
It can be tricky making sure that new starters have read everything you need them to. When you have articles that staff must read such as your workplace sickness policy or data protection information, Engage’s acknowledgements prompts staff to read and acknowledge that they’ve understood them.
Think of these acknowledgements as digital signatures; and see who has (and hasn’t) read what before they start their first day. Use preboarding apps to gain control over compliance.
✅ Checked in
Guide your new starter with simple checklists
Create checklists and tasks for new starters so they are clear and confident on what they need to get ready for their first.
Use the checklists on your preboarding app to make sure they know what uniform they may need and the things they should bring along; like signed contracts, bank details or right to work documents.
⏸ Last chance
A chance to know about no-shows before they don’t show
Use our integration with survey tools such as Typeform or SurveyMonkey to create a I’m not going to show up form.
Treat it like cancelling Netflix or your broadband; remind them of the benefits, offer them support, and if they really don’t want to show up, it gives you a heads up of who not to expect.
☎️ Access codes
Emails not required - give staff a simple access code
Your preboarding app is freely available staff’s personal devices from the app store, secured with an access code for each person or location.
So they get access before they’re set up on your internal systems with no email required.
📊 Insights
Understand new starters’ performance before they start
Engage’s insights and analytics track staff performance, which can then be shared with the training teams on-site to see gaps in the new recruits to ensure a tailored and specific regime is used.
⚡️ Instant updates
No need to email outdated PDFs or word documents
Pin your sales reports and create a summary of your sales to help drive healthy competition with leaderboards.
For larger deals you can send a celebratory message in your news feed with details on the win! Our customers often share their new deals with their team, including the value and a personal message from the sales director.
“[Ocasta] has revolutionised how we do things in sales and opened up more opportunities to us for further innovation. It all works together to improve the operational and experience journeys, saving our staff time, whilst delivering the best service to our customers.”
Paul Williams
Director of Sales, Virgin Media
Knowledgeable and confident staff who show up ready to start
Friendly videos shared to a new starter puts them at ease
A jargon buster and knowledgebase at their fingertips gives them the confidence
Gentle nudges and push messages to keep them on track before their start day
Mobile training, learning and checklists make sure they’re on time and ready!
