Frontline operations platform pricing
Choose the hubs you need, tell us your site or team size, and we’ll send a price based on your setup.
We’ll email a clear price within 24 hours — no hidden costs, no one-size-fits-all grid. A 300-person gym group and a 20,000-person retailer don’t need the same setup.
What you can expect
Scales with you
Add sites, users or hubs as you grow, with better rates as you do.
Pay for what you need
Start with one hub and add more when you’re ready.
Predictable budgeting
Your price is agreed upfront by email — no hidden costs, no surprises later.
Pricing options to suit your team
The right model depends on how your teams work. If you run sites — like stores, gyms or depots — we price per site, so everyone there gets access. If your people are on the go, we price per employee instead. We’ll help you land on the right fit (in some cases, a blend). Pricing is based on an agreed capacity band, giving you room for normal changes in team size without a change in cost.
Per site
Best if your teams are based at locations — stores, gyms, depots or venues. You pay per site, so everyone there gets access and Ocasta has the biggest impact when the whole team shares the same knowledge and comms.
By workforce capacity
Best for mobile or distributed frontline teams that are not based at fixed locations, such as field engineers, field sales teams and drivers.
Getting started with our hubs
One frontline platform, five hubs — start where the need is greatest and add more when you’re ready. Here are three common ways our customers begin. Final pricing depends on the hubs you choose and your site or team size, with enterprise discounts available.
Learning impact
Includes: Observations & Coaching, Knowledge & Learning
Observations pinpoint where teams are struggling, then microlearning closes those gaps — so training targets what really needs fixing and standards keep rising.
Operational focus
Includes: Comms & Task Management, Inspections & Checklists, Knowledge & Learning
Everything to run day-to-day operations — comms and tasks reach the right people, inspections keep standards high, and the knowledge to act is always to hand.
Full platform
Includes: all five hubs — Comms & Task Management, Knowledge & Learning, Inspections & Checklists, Observations & Coaching and New Starter
The full frontline performance loop — comms, knowledge, checks, coaching and onboarding — with clear proof that your training changed behaviour on the ground.
No surprises
We agree your price upfront, so you always know exactly what you’re paying for — no hidden costs. And throughout 2026 we’re waiving implementation fees to support the frontline.
Whichever model and hubs you choose, every Ocasta plan comes with:
Software, with a service
At Ocasta, we believe frontline performance comes from having the right knowledge in every moment. You get more than software — we partner with you to launch it, embed it, and keep evolving it to fit your needs.
From hands-on onboarding to custom feature development and shared roadmap planning, we flex to what you need. You’ll even have our founders’ phone numbers.
We’re with you every step of the way, making sure Ocasta delivers real outcomes by keeping you and your teams in the know.
What changes your price
We don’t publish a one-size-fits-all grid because most frontline teams need different hubs, roles and rollout paths. Tell us your setup and we’ll email a clear price — usually the same day.
- Number of employees or sites — bigger teams usually means a lower price per head.
- Hubs selected — pick one hub or several; you only pay for what you use, with discounts the more you take.
- Integrations — connecting tools like Microsoft Teams, WFM or your HRIS.
- Implementation support — how much hands-on help you’d like to get set up. Implementation fees are waived throughout 2026 to support the frontline.
- Content migration — moving your existing knowledge, courses and comms across.
- Support model — standard support, or extra cover across more hours and regions.
How much does Ocasta cost?
Ocasta pricing varies depending on the size and shape of your frontline, the hubs you need and the scope of the rollout.
Some customers use Ocasta for a single workflow, such as site visits or coaching. Others use the full platform across thousands of frontline employees, multiple regions and several operational use cases.
For location-based teams, pricing is usually based on the number of sites and the typical size of the team at each location. Mobile or distributed teams, such as field engineers, can instead be priced by workforce capacity.
This means a small group using one hub will pay significantly less than a large organisation rolling out the full platform across its entire frontline.
We provide a tailored price based on your organisation, rather than forcing every customer into the same per-user package.
Questions worth asking any vendor
Frontline platforms price in very different ways, and the sticker price rarely tells the whole story. Here’s what to check with anyone you talk to, including us.
| What to ask | How Ocasta answers |
|---|---|
| Per location pricing | Our default. You pay per site, not per head, so everyone at a location gets access and Ocasta has the biggest impact. |
| Per user pricing | Available for teams on the go — dispersed or mobile people who aren’t based at one site. You pay for each active user, per month. |
| Per module pricing | Yes. Choose the hubs you need and add more when you’re ready, so you only pay for what you use. |
| Implementation fees | Waived throughout 2026 to support the frontline. After that, any setup costs are set out clearly and upfront in your quote. |
| Hidden costs | None by design. Your price is agreed before you commit, with discounts as your team or hubs grow. |
Frequently asked questions
What’s the pricing?
Most customers start with one or two hubs, then add more once they see where Ocasta can replace disconnected tools. Your price depends on the number of employees or sites, the hubs you choose and the roles people need — and we email a tailored quote rather than forcing you into a fixed package, because a 300-person gym group and a 20,000-person retailer do not need the same setup.
Do you price per site or per user?
Per site is our default. We lead with it because Ocasta has the biggest impact when everyone at a location — like a store, gym or depot — can use it and shares the same knowledge and comms. Where a site model doesn’t fit, such as teams on the go who are dispersed or mobile, we price per user instead. We’ll recommend the right model for you, so it’s not something you need to work out.
Will I get an exact price before I commit?
Yes. Share a few details about your team and we’ll email your tailored price right away. You’ll see exactly what’s included — hubs, support, setup and any content migration — before you make a decision, with no obligation.
Can we start with one hub?
Yes. Most teams start with the highest-priority workflow, then add more hubs later — so you are not buying more platform than you need on day one.
Do we pay for head office and frontline users the same way?
We’ll price based on the roles people need, so you are not paying for unnecessary access. Your quote will set out clearly who is included and how.
Is implementation included?
Throughout 2026, implementation fees are waived to support the frontline. After that, any setup costs are scoped to your rollout and set out clearly in your quote before you commit — no surprises.
Where is Ocasta hosted?
Ocasta is hosted securely at Amazon Web Services (AWS). We offer over 99.9% uptime and the service is monitored 24/7 by our in-house team.
You can see our status page.
Is Ocasta GDPR-compliant?
Yes, Ocasta follows the best practices and requirements set out by GDPR and Australia’s APP.
Why doesn’t Ocasta publish a fixed price?
Ocasta can support anything from a single site-visit workflow to a full frontline operations platform used across thousands of employees.
A fixed per-user price would not reflect the difference between a small boutique, a large venue, a regional rollout and a global enterprise deployment. We therefore price each organisation based on its frontline structure, rollout scope and selected hubs.
