Internal comms are hard – who enjoys a one-way conversation? They’re boring and you only hear one side of the story. No one likes being ‘talked at’ so why do we accept this for our internal comms?
We are not a fan, which is why we’ve now released Reactions and Comments in our latest version of Engage. The new release empowers employees to give feedback on your articles and news posts, creating a two-way conversation between you and your employees.
Comments
If your people have more to say, fear not. The new release means they can comment on whatever news or article post you want, giving them a chance to share some more detail on how they are feeling. You can simply scroll through the comments and get a real sense of the overall thoughts of your team.
Your management team will love the reactions and comments because it means they can actually see and read what their teams think about their updates. It gives them genuine insight into how their staff are feeling which is essential to improve employee engagement and happiness. It’ll make your workload easier – as instead of getting lots of messages from staff, you can simply answer a question once and it’s available to everyone, and staff can help each other out too.
By reducing the barriers to how your employees can communicate with you, you create a culture of communication and transparency which is great for making your employees feel valued and empowered. It can also give you those crucial insights which head office and management wouldn’t usually hear because they don’t work on the frontline.
What are the reactions and why are they so great?
Employees can let you know whether they love, like or dislike a post with an emoji-inspired expression.
😍Love! 🙂Like! 😟Unsure!
These give employees a quick and easy way to share how they feel about any posts they chose to. They encourage more feedback because they don’t require a lot of thought or time from the employee, which means they’ll be more likely to use them and give you a feeling of the vibe your internal comms are setting.
Tailor your strategy accordingly
<a href="https://oplift.io/solutions/communications-app/" target="_blank"Ocasta already shows you the engagement scores of your internal comms and articles. When you combine these with reactions and comments, it gives you an unbeatable way to discover which updates your employees do and don’t like and how to tailor your comms and operations strategy accordingly.
Target your internal comms
Engage now also gives you the ability to target article and news content by their specific roles in your company. This means you can really tailor your material to ensure everyone only sees things which are relevant to them. Perfect for all those health and safety manuals that are only relevant to your delivery drivers or those how-to guides which are only useful for your sales team.
Already using Engage? See the full release focused on employee engagement.
If you need a solution which will improve employee engagement, boost productivity and transform your operations. Discover more about Engage. Give us a call +44 (0)1273 778289 or an email at hi@engage.com and we’d be happy to have a quick chat.
