When you work in retail, it can be easy for your sales associates to lose focus. They’ve got so many different things to keep track of that following a sales journey becomes a low priority. If they’re not serving customers,…
Deciding which sales performance management tool to choose for your retail team can be difficult. There are so many different platforms on the market, and they all offer various features and benefits. We have worked with large retail clients, including…
Sales performance reviews are critical to keeping your frontline retail teams performing at a high standard. They reinforce positive behaviours, which encourage your customers to buy and they help you spot negative habits which are affecting your conversion rates. But…
🎉 We’ve been shortlisted for the Learning Impact Award at the 2023 Learning Awards for our entry with the incredible Victoria’s Secret. 🎉 We’re excited to show the judges how Victoria’s Secret dramatically improved customer experience with the help of…
The Financial Conduct Authority (FCA) is ramping up consumer protection, and this time, they’re setting out rules to improve how companies serve their customers. They’ve secured plans to introduce the Consumer Duty Regulation in 2023 and the overarching goal of…
Review will be at this year’s World of Learning in Birmingham at the NEC. Find us at stand H30 on the 11th and 12th of October 2022 and discover how you can ramp up your sales through measurable training just…
We’ll be exhibiting our leading sales training apps at the World of Learning in Birmingham at the NEC. Find us at stand H30 on the 11th and 12th of October 2022 and discover how you can ramp up your sales…
Working in learning and development (L & D) within the retail sector requires you to develop training programmes that employees engage with, whilst also ensuring that you’re getting real tangible results. The pressure to prove ROI has never been greater…
Retaining staff is a challenge for all businesses but this challenge is particularly prominent in the retail sector. Employee turnover rates in this industry are exceptionally high and if they aren’t kept under control, they can pose a massive threat…
Managing a retail business can be tough and the challenges don’t seem to be slowing down. Shops are constantly faced with high staff turnover rates, new compliance regulations, changing attitudes of customers and new digital competition. Retailers thought the end…