Frontline Glossary

What are KPIs in Internal Communications?

KPIs in internal communications are essential metrics that measure the effectiveness of communication strategies against organisational objectives, guiding improvements and alignments.

What is ROI?

ROI in internal communications is a critical measure to assess the effectiveness of communication strategies against their costs, highlighting the tangible benefits to the organisation.

What is microlearning?

Discover how microlearning revolutionises internal training and communications by providing focused, engaging learning opportunities that fit into employees' busy lives.

What is eNPS?

Discover the importance of eNPS in measuring employee engagement and loyalty, and how it informs internal communication strategies for a better workplace.

What is voice?

Explore the significance of voice in internal communications, shaping how messages are crafted and perceived to reinforce organizational culture and values.

What is virtual communication?

Discover the importance of virtual communication in modern internal comms, enabling seamless connection and collaboration in remote and distributed work environments.

What are Virtual Collaboration Tools

Discover how virtual collaboration tools transform internal communications by enabling seamless remote work, fostering productivity, and keeping teams connected.