A pre-service briefing is a structured meeting held before a service shift to equip frontline teams with up-to-date information, align on objectives, and address immediate concerns. It plays a crucial role in internal communications by fostering a consistent and informed workforce.

Cultural competence is the ability to understand and interact with diverse cultures, essential for effective internal communications. Learn its significance, examples, best practices, and FAQs.

Diversity metrics are quantitative measures used to assess the diversity within an organisation, offering insights into the workforce's demographic composition. They are vital for shaping inclusive communication strategies and fostering an equitable organisational culture.

Executive visibility refers to making company leaders accessible and visible to employees, fostering transparency and engagement. It enhances communication strategies and builds organisational culture.

Transparent leadership is a style where leaders openly share information, fostering trust and engagement. Explore its relevance, examples, and challenges in internal comms.

Leadership storytelling uses narrative to communicate ideas, values, and visions in a relatable way, enhancing employee engagement and organisational culture.

Leadership feedback mechanisms are structured processes for gathering and acting on feedback for leaders, enhancing communication and organisational culture.

Hybrid communication models blend traditional in-person methods with digital tools to facilitate effective interaction and information exchange within organisations, catering to both remote and on-site employees.

Digital literacy is the ability to effectively use digital technologies, crucial for internal communications and employee engagement. Learn how to enhance digital literacy within your organisation.

Remote communication strategies are methods organisations use to ensure effective communication among employees who are not in the same location, critical for maintaining engagement and a cohesive culture in remote work settings.