Frontline Glossary

What is Peer Learning?

Peer learning is an educational practice where individuals learn from each other within the workplace, enhancing engagement and organisational culture.

What is Knowledge Transfer?

Knowledge transfer is the process of passing knowledge, skills, or expertise from one individual or group to another, crucial in learning and development for maintaining organisational knowledge and enhancing employee capabilities.

What is Learning Agility?

Learning agility is the ability to learn from experiences and effectively apply that learning in new situations. It is crucial for L&D professionals to enhance employee engagement and organisational culture, driving both personal and organisational growth.

What is Experiential Learning?

Experiential learning involves learning through direct experience, enhancing skill retention and engagement. It's vital for L&D to create hands-on, practical learning opportunities.

What is Instructional Scaffolding?

Instructional scaffolding is a teaching method that provides temporary support to learners, helping them achieve deeper understanding and independence. Learn why it's crucial for L&D professionals and how it benefits organisational culture.

What are learner engagement strategies?

Learner engagement strategies are techniques used to captivate and maintain learners' interest in educational settings, crucial for effective learning & development.

What is Self-Directed Learning?

Self-directed learning is a process where individuals take initiative and responsibility for their own learning. It is crucial for fostering a culture of continuous learning and adaptability within organisations.

What is 70:20:10 model?

The 70:20:10 model is a learning framework that suggests 70% of learning occurs through on-the-job experiences, 20% from social interactions, and 10% from formal education. It is crucial for L&D professionals to design effective training programmes that incorporate real-world experiences and peer learning.

What is Role-Specific Training?

Role-specific training targets the unique skills and knowledge required for specific job roles, enhancing employee performance and engagement. It aligns L&D initiatives with actual job requirements, benefiting industries with customer-facing roles.

What is onboarding journey mapping?

Onboarding journey mapping visualises the complete experience a new employee undergoes from job offer to full integration, crucial for enhancing engagement and aligning with organisational culture.