Frontline Glossary

What is summative assessment?

Summative assessment evaluates learning at the end of an instructional unit, measuring it against a standard or benchmark. It's crucial in L&D for assessing training effectiveness and informing future strategies.

What is formative assessment?

Formative assessment is a process used in learning and development to provide ongoing feedback and monitor learners' understanding. It helps identify areas for improvement, enabling adjustments to instructional strategies.

What is Gamification?

Gamification applies game elements in learning contexts to boost engagement and retention. Discover its relevance to L&D, examples, benefits, and how it supports frontline teams.

What are mentorship programmes?

Mentorship programmes are structured initiatives pairing less experienced individuals with mentors to facilitate learning and development, enhancing employee engagement and organisational culture.

What is Succession Planning?

Succession planning is a strategic process to identify and develop future leaders within an organisation. Essential for maintaining leadership continuity and enhancing employee engagement, it ensures critical roles are filled efficiently.

What is Talent Management?

Talent management is a strategic approach to attracting, developing, and retaining employees to meet business needs. In learning and development, it focuses on continuous growth and aligning personal and professional development with organisational goals.

What is learning culture?

A learning culture refers to an organisational environment that encourages continuous learning and development. It's crucial for L&D professionals, fostering employee engagement, innovation, and retention.

What is Microlearning?

Microlearning is an educational strategy delivering content in small, specific segments, enhancing knowledge retention and flexibility in L&D contexts.

What is an SME (Subject Matter Expert)?

Learn what an SME (Subject Matter Expert) is and why these specialised professionals are essential for effective L&D. Discover benefits, challenges, and best practices for collaboration.

What is ILT (Instructor-Led Training)?

Learn what ILT (Instructor-Led Training) is and why it’s an essential part of L&D strategies. Explore examples, benefits, challenges, and best practices for effective ILT.