Frontline Glossary

What is job task analysis?

Discover how job task analysis identifies key job tasks and skills for better training programmes. Learn its relevance to L&D and how it supports business outcomes.

What is a behavioural assessment?

Behavioural assessments evaluate employee behaviours such as leadership, teamwork, and communication. Learn how they support L&D strategies and improve performance.

What is a learning pathway?

A learning pathway is a structured sequence of learning activities designed to guide employees toward specific skills or knowledge. Learn how they support effective L&D strategies.

What is stakeholder analysis?

Stakeholder analysis identifies and assesses the influence and needs of key individuals in L&D initiatives. Learn how it ensures training success and aligns with business goals.

What is training evaluation?

Training evaluation is the process of assessing the effectiveness of a training programme. Learn how to measure training outcomes and improve your L&D strategy.

What is a knowledge audit?

A knowledge audit assesses organisational knowledge resources and identifies gaps. Learn how it supports effective knowledge-sharing and improves L&D strategies.

What is a learner persona?

Learner personas help L&D teams create personalised, relevant training based on the needs, goals, and preferences of different learner groups. Learn how they improve engagement and outcomes.

What are performance metrics?

Performance metrics in L&D measure the effectiveness of training programmes and employee development. Learn how they help assess training outcomes and support data-driven decisions.

What are learning objectives?

Learning objectives define what learners should achieve by the end of training. Learn how they guide training design and improve learning outcomes in L&D.