Frontline Glossary

What are Cultural Awareness Campaigns?

Cultural awareness campaigns enhance understanding and appreciation of cultural diversity in organisations. They foster inclusivity, improve communication, and create a cohesive organisational culture through educational initiatives and events.

What are equity audits?

Equity audits are evaluations of organisational policies and practices to ensure fairness and inclusivity. Discover how they impact internal communications and frontline teams.

What are digital workspace communication tools?

Digital workspace communication tools are software applications facilitating communication and collaboration within organisations, vital for internal comms teams to ensure effective communication and employee engagement.

What is Crisis Recovery Communication?

Crisis recovery communication involves strategies to communicate effectively during and after a crisis, ensuring stakeholder trust and smooth recovery.

What is Social Media Advocacy Training?

Social media advocacy training equips employees to effectively represent their organisation on social platforms, aligning activities with communication strategies and enhancing brand credibility.

What is Employee Ambassador Programme?

An Employee Ambassador Programme involves designating employees as representatives to enhance internal communication, promote organisational culture, and engage staff.

What is International Training Delivery?

International Training Delivery involves designing and delivering training programmes across different countries and cultures. Learn how it supports global L&D strategies and addresses cultural and language diversity.