Frontline Glossary

What is internal comms vs employee engagement?

Internal comms and employee engagement are closely linked, but not the same. Learn how they interact, why they often sit together in organisations, and how to manage both effectively.

What is facilitating communications?

Facilitate communications in internal comms with strategies for clear, two-way communication that engages employees and supports organisational goals. Learn best practices and tools.

What is a training plan?

Learn what a training plan is and how it helps L&D professionals design and deliver effective learning programmes that align with business goals.

What are learning styles?

Learn what learning styles are and how understanding different learning preferences can improve the effectiveness of training programmes.

What is Training Effectiveness?

Understand what training effectiveness is and how it helps organisations measure and improve the outcomes of their learning and development programmes.

What is a competency gap?

Discover what a competency gap is and how addressing gaps in skills and knowledge can improve employee performance and drive business success.

What is the Kirkpatrick Model?

Learn what the Kirkpatrick Model is and how it helps evaluate training effectiveness across four levels: reaction, learning, behaviour, and results.

What is a Feedback Mechanism?

Learn how feedback mechanisms in L&D provide actionable insights to improve training and enhance learner engagement. Discover best practices and benefits.

What is instructional design?

Discover the role of instructional design in creating effective learning experiences for L&D. Learn how it supports business outcomes and engages learners.