Frontline Glossary

What is key messaging?

Discover the role of key messaging in achieving consistent, clear, and effective communication within organisations, aligning employees with core values and objectives.

What is Feedback Culture?

Explore the significance of feedback culture in fostering open communication and continuous improvement in organisations, enhancing employee engagement and collaboration.

What is User Generated Content (UGC)?

Discover how User Generated Content (UGC) in internal communications empowers employees to contribute to the organisational narrative, enhancing engagement.

What is an adoption rate?

Discover the importance of measuring the adoption rate in internal communications to understand employee engagement with new tools and processes.

What is analytics and reporting?

Explore how analytics and reporting in internal communications provide essential insights for tailoring strategies and improving employee engagement.

What is personalisation?

Discover how personalisation in internal communications tailors messages to individual preferences and needs, enhancing engagement and effectiveness.

What is gamification?

Explore how gamification uses game-design elements in the workplace to boost employee engagement and participation in internal communications initiatives.