Facilities management operations platform

Facilities management.
Without the guesswork.

Facilities management software that supports your dispersed workforce with consistent standards, multilingual training, and real-time coordination across every site and contract.

5
Performance increase
50
Fewer issues
1
Faster audits
“We’ve never had performance like this with any of our platforms”

— Jody Myers, Head of Operations, Virgin Media O2

Facilities management platform

Our facilities management software is designed for quick launch and easy deployment across your entire operation. Start with one module or roll out across all sites and service lines. Each solution addresses the unique challenges of managing dispersed teams: multilingual communication, consistent training standards, quality assurance, and the complex coordination required across multiple facilities contracts.

One clear priority, every moment

From urgent site issues and critical safety alerts to daily tasks and compliance checks, your facilities teams have a lot competing for their attention. Next right thing brings everything together in one clear view — so people always know what to do next.

By prioritising work, Ocasta turns noise into clarity. The most important action rises to the top, today’s workload is clear at a glance, and what can wait is set aside.

No scrolling. No second-guessing. Just the right action, at the right time — powered by insight from across your facilities operation.

“We’ve never had performance like this with any of our platforms”

— Jody Myers, Head of Operations, Virgin Media O2

Training software for facilities management teams

Facilities teams need quick, focused training that fits around shift patterns and site schedules — not lengthy courses that take them away from the job.

Our facilities management software includes microlearning that breaks essential knowledge into bite-sized lessons: COSHH requirements, equipment handling, cleaning standards, security protocols, and health and safety procedures. Build courses around your operational standards, client-specific requirements, and compliance obligations.

Every lesson reinforces the knowledge that drives confident, compliant performance across your facilities operations.

Prove your training works with observations

A completed training module doesn’t guarantee proper application on site. When a cleaner learns COSHH procedures or a security officer completes access control training, you need to know they’re actually following protocols in real situations.

Ocasta closes this gap. After training, site supervisors observe real behaviours: PPE worn correctly, cleaning standards maintained, security procedures followed, equipment handled safely. Observations connect directly to training modules, showing which competencies are applied and where additional coaching is needed.

Finally prove your training investment is working — not just completion stats, but verified competency across your facilities workforce.

Real-time visibility across all your sites

Don’t wait for monthly reports and spreadsheet collations to understand what’s happening across your facilities contracts. Get instant visibility into every site, the latest quality scores, compliance status, and issues that need attention.

Our facilities management software shows you each location in real-time — which sites are meeting standards, where corrective actions are needed, and what risks require immediate attention. From client satisfaction scores to safety compliance, security protocols to cleaning standards.

Make informed decisions with current data, not outdated reports. Know exactly what’s happening across your entire operation, right now.

AI-powered knowledge hub for instant answers

When facilities teams face a question about COSHH requirements, client specifications, or site procedures, they need answers immediately — not time spent searching through folders or waiting for a supervisor.

Ocasta’s AI-powered knowledge hub delivers instant, conversational answers to complex questions, then shows relevant SOPs, procedures, and guides. Search in any language for safety protocols, cleaning standards, equipment procedures, or client-specific requirements.

Every team member gets the right information at the right moment, ensuring consistent standards and confident decision-making across all your sites.

Facilities management software with performance analytics

Track competency and service quality across your facilities operations with comprehensive performance analytics built into your facilities management software. See which cleaning standards are met, where security protocols need reinforcement, and how catering service levels are tracking.

Analyse training completion, observation scores, and competency development across different sites, contracts, and service lines. Identify patterns in safety compliance, quality standards, and customer service performance.

Optimise your operations with data-driven insights that show exactly where to focus training, coaching, and operational improvements.

Instant alerts and site communications

Traditional communication methods fail across dispersed facilities teams — critical alerts get lost in group chats, procedural updates are missed, and night shift teams never see important messages.

Ocasta delivers instant alerts and operational communications directly to every team member across all your sites and contracts. From emergency situations to shift changes, equipment issues to client requests, procedure updates to schedule adjustments.

Keep your facilities workforce informed, coordinated, and responsive during routine operations, emergency situations, and everything in between.

Recognition that connects dispersed teams

Your facilities workforce is scattered across different sites, shifts, and contracts — but excellence deserves recognition no matter where it happens. From outstanding cleaning standards to exceptional customer service, safety leadership to going above and beyond for clients.

Ocasta’s recognition system lets managers and peers celebrate achievements across your entire operation. Create positive moments that build engagement and connection despite physical separation.

Boost morale, reduce turnover, and build a culture where every team member feels valued — whether they’re working nights at a hospital, weekends at a retail site, or early mornings at an office building.

Site inspections and quality audits

Maintain consistent quality standards across all your facilities contracts with structured site inspections and quality audits. Track cleaning compliance, security procedures, health and safety standards, and client requirements across multiple sites and service lines.

Ocasta’s inspection tools provide real-time visibility into service quality, compliance issues, and corrective actions. From routine site checks to comprehensive contract audits, ensure every location meets the standards your clients expect.

Identify trends, address issues before they become problems, and demonstrate quality assurance to clients with comprehensive audit trails and performance tracking.

Task management for site supervisors

Site supervisors juggle daily checklists, quality checks, compliance requirements, and client reporting across multiple locations. Keep everything organised with structured task management that ensures nothing falls through the cracks.

Track daily cleaning schedules, equipment maintenance, team briefings, incident reports, and client communications. Get visibility into what’s due now, what’s overdue, and what’s coming up across all your sites and contracts.

Optimise supervisor productivity, improve service delivery, and ensure consistent quality with task management designed for the complexity of facilities operations.

Reduce new starter no-shows

Structured preboarding for facilities teams
Reduce first-day no-shows with structured preboarding that prepares new starters before they arrive. From uniform requirements and security passes to site locations and shift patterns. Set clear expectations about the role, the site, and what to bring on day one.

Accelerated onboarding for high turnover roles
Streamline new hire training with role-specific content, interactive safety modules, and competency tracking. New cleaners, security staff, and catering teams get instant access to essential procedures, reducing time-to-competency and improving job satisfaction in those critical first weeks.

Role-specific learning pathways

Build structured competency pathways for different roles across your facilities operation. From entry-level cleaning staff to senior security supervisors, ensure every team member has a clear development journey.

Track progression through role-specific training modules: basic COSHH for new cleaners, equipment certifications for maintenance teams, customer service standards for catering staff, and leadership development for supervisors.

Create clear career progression, improve retention, and build a skilled workforce with structured learning that develops capabilities across your facilities teams.

Software, with a service

Success in facilities management requires more than just software — it demands deep understanding of service delivery, quality standards, and compliance requirements across diverse operational environments.

Our facilities management software comes with comprehensive implementation support, from initial setup and multilingual content configuration to quick launch across all your sites. We work closely with your operations teams to ensure seamless adoption across all contracts and service lines.

With dedicated facilities operations specialists, ongoing performance optimisation, and direct access to our technical experts, we’re committed to driving measurable improvements in service quality, compliance, and client satisfaction.

Facilities management software built for reliability

Our facilities management software is built for enterprise-grade reliability with 99.9%+ uptime and offline functionality for sites with limited connectivity. Quick to launch and easy to deploy across your entire operation.

Supports multiple languages for diverse facilities teams, ensuring everyone can access training, communications, and knowledge in their preferred language. SSO capabilities and API integrations available when you need them, ensuring the software can work alongside your existing systems without complex implementation projects.

Enterprise-grade security protects sensitive client data while maintaining compliance with industry standards and contractual requirements. Designed specifically for the demands of facilities management operations.

Every shiftsite visitquality checkteam membercleaning roundsecurity patrolmaintenance taskclient meeting becomes a moment to improve performance

Experience the facilities management software