#1 Gym Operations Platform
Gym operations.
Without the guesswork.
Ocasta gives you and your gym staff the knowledge and insight needed to perform in every member interaction.
— Jody Myers, Head of Operations, Virgin Media O2
Complete gym operations platform
Consistent, fair, and fast regional visits
Use our gym operations platform to give structure, consistency and action to your area manager visits.
Get a fair view of each of your clubs, with corrective action to avoid constant follow up and uncovering the same issues.
Don’t wait for the monthly collation of paper and spreadsheets. Instantly see each of your fitness centres, the latest scores, and what was missed.
Daily club operations and walkthroughs
From morning opening procedures to evening equipment checks and facility inspections.
Our gym operations platform includes comprehensive inspection tools, customisable checklists, and automated reporting that works offline. Get real-time visibility into club performance, equipment status, and member satisfaction across all locations.
Eliminate guesswork in gym management with data-driven insights and automated compliance tracking.
Equipment maintenance and safety tracking
Keep your gym equipment running smoothly and safely with systematic task management for maintenance schedules and safety protocols.
Our gym operations platform organises equipment maintenance by priority and urgency, with automated reminders and progress tracking. Staff can see what needs immediate attention versus scheduled maintenance tasks.
Reduce equipment downtime, prevent costly repairs, and ensure member safety with structured maintenance task management that keeps your equipment in top condition.
Gym inventory and supplies management
Monitor equipment availability, cleaning supplies, and facility resources across all your gym locations.
Track inventory levels, equipment usage patterns, and supply requirements. Get alerts for low stock, equipment replacement needs, and maintenance schedules. Digital tracking eliminates manual counting and reduces inventory costs.
Optimise supply ordering, reduce waste, and ensure your gym always has what members need for their workout experience.
Gym team communication & engagement
Traditional communication tools fail in fast-paced gym environments — messages get lost, updates are missed, and important information doesn’t reach front desk and fitness teams.
Our gym operations platform delivers targeted communications directly to the right teams at the right time. From pool closures to class cancellations, equipment updates to member events.
Keep your gym staff informed, engaged, and aligned with member service objectives across every club location.
Front of house observations and sales coaching
Track coaching progress across your gym team with a timeline view of development activities. From initial member service observations to follow-up coaching sessions and skill development milestones.
Our gym operations platform provides instant feedback tools, performance analytics, and personalised coaching recommendations to elevate your team’s member service and sales capabilities.
Improve membership conversion rates, enhance member satisfaction, and boost gym sales performance through targeted coaching programs.
Gym knowledge management & learning hub
Traditional learning management systems and corporate intranets weren’t designed for the dynamic needs of gym operations. They’re too slow, too complex, and disconnected from daily club activities.
Our gym operations platform integrates knowledge directly into your team’s workflow — instant access to equipment procedures, safety protocols, member programs, and training materials exactly when needed.
Every member interaction becomes an opportunity to deliver exceptional service with the right information at your gym team’s fingertips.
Health and safety compliance management
Ensure your gym staff understand and apply safety protocols through interactive learning and knowledge testing. From equipment safety procedures to emergency protocols and member protection requirements.
Our gym operations platform delivers targeted safety training with instant feedback and progress tracking. Staff complete interactive safety modules and demonstrate their understanding through knowledge assessments.
Protect your members, reduce liability, and maintain regulatory compliance with engaging safety training that ensures staff actually understand and retain critical safety information.
Staff recognition and motivation
Keep your gym team motivated and engaged with instant recognition and feedback tools built into daily operations.
Recognise outstanding member service, celebrate safety achievements, and acknowledge team contributions in real-time. From peer-to-peer shout-outs to management recognition, create a positive gym culture that drives performance.
Boost staff morale, reduce turnover, and create a gym environment where your team feels valued and motivated to deliver exceptional member experiences.
Gym operations platform with full-service support
Our gym operations platform comes with comprehensive implementation services, from initial setup and staff training to custom integrations with your existing gym management systems. We work closely with your fitness leadership team to ensure seamless adoption across all club locations.
With dedicated fitness industry specialists, ongoing optimisation, and direct access to our development team, we’re committed to driving measurable improvements in your gym operations performance.
Reduce first-day gym staff no-shows
Gym staff preboarding
Reduce first-day no-shows and improve new hire retention with structured pre-boarding. From club location details and parking information to uniform requirements and first-day schedules. Set clear expectations and build excitement before new gym staff even start.
Accelerated gym onboarding
Streamline new hire training with role-specific content, interactive learning modules, and progress tracking. New gym staff get instant access to equipment knowledge, safety procedures, and member service training — reducing time-to-productivity and improving job satisfaction.
Integrated gym technology ecosystem
Our gym operations platform seamlessly integrates with your existing fitness technology stack — membership management systems, booking platforms, payment processing, business intelligence dashboards, and more.
SSO capabilities, API integrations, and custom development ensure the platform works within your gym ecosystem rather than replacing it. Real-time data synchronisation keeps all systems aligned and your gym operations running smoothly.
Built for gym reliability with 99.9%+ uptime and offline functionality for critical club operations. Enterprise-grade security protects sensitive member data while maintaining compliance with industry standards.
Every gym membership tourworkout sessionequipment checkstaff interactionsafety inspectionmember interaction becomes a moment to improve performance
Experience the Complete Gym Operations Platform
