#1 Retail Operations Platform
Retail operations.
Without the guesswork.
Ocasta gives you and your retail associates the knowledge and insight needed to perform in every moment.
— Jody Myers, Head of Operations, Virgin Media O2
Complete retail operations platform
Daily store operations and audits
From daily store opening procedures to monthly retail audits and compliance checks.
Our retail operations platform includes comprehensive inspection tools, customisable checklists, and automated reporting that works offline. Get real-time visibility into store performance, inventory accuracy, and compliance across all locations.
Eliminate guesswork in retail store management with data-driven insights and automated compliance tracking.
Consistent, fair, and fast store visits
Use our retail operations platform to give structure, consistency and action to your store visits.
Get a fair view of each of your stores, with corrective action to avoid constant follow up and uncovering the same issues.
Don’t wait for the monthly collation of paper and spreadsheets. Instantly see each of your retail stores, the latest scores, and what was missed.
Retail team communication & engagement
Traditional communication tools fail in fast-paced retail environments — messages get lost, updates are missed, and important information doesn’t reach store teams.
Our retail operations platform delivers targeted communications directly to the right store teams at the right time. From product launches to policy updates, seasonal campaigns to daily briefings.
Keep your retail workforce informed, engaged, and aligned with business objectives across every store location.
Identify retail skill gaps and associate training needs
Store managers can observe and evaluate retail staff performance against established standards, from customer service interactions to product knowledge and sales techniques.
Our retail operations platform provides instant feedback tools, performance analytics, and personalised coaching recommendations to elevate your retail team’s capabilities.
Reduce training time, improve customer satisfaction, and boost retail sales performance through targeted development programs.
Retail Knowledge Management & Learning Hub
Traditional learning management systems and corporate intranets weren’t designed for the dynamic needs of retail operations. They’re too slow, too complex, and disconnected from daily store activities.
Our retail operations platform integrates knowledge directly into your team’s workflow — instant access to product information, procedures, policies, and training materials exactly when needed.
Every customer interaction becomes an opportunity to deliver exceptional service with the right information at your retail team’s fingertips.
Retail operations platform with full-service support
Our retail operations platform comes with comprehensive implementation services, from initial setup and staff training to custom integrations with your existing retail systems. We work closely with your retail leadership team to ensure seamless adoption across all store locations.
With dedicated retail specialists, ongoing optimisation, and direct access to our development team, we’re committed to driving measurable improvements in your retail operations performance.
Reduce first-day retail associate no-shows
Retail associate preboarding
Reduce first-day no-shows and improve new hire retention with structured pre-boarding. From store location details and parking information to uniform requirements and first-day schedules. Set clear expectations and build excitement before new retail staff even start.
Accelerated retail onboarding
Streamline new hire training with role-specific content, interactive learning modules, and progress tracking. New retail staff get instant access to product knowledge, store procedures, and company culture training — reducing time-to-productivity and improving job satisfaction.
Integrated retail technology ecosystem
Our retail operations platform seamlessly integrates with your existing retail technology stack — POS systems, inventory management, workforce scheduling, business intelligence dashboards, and more.
SSO capabilities, API integrations, and custom development ensure the platform works within your retail ecosystem rather than replacing it. Real-time data synchronisation keeps all systems aligned and your retail operations running smoothly.
Built for retail reliability with 99.9%+ uptime and offline functionality for critical store operations. Enterprise-grade security protects sensitive retail data while maintaining compliance with industry standards.
Every retail transactioninteractiontraining sessionstore openinginventory checkcustomer service moment becomes an opportunity
for improved performance, customer satisfaction, and profitability.
Experience the Complete Retail Operations Platform
Launching Viva Engage for frontline teams
