Total sales revenue recorded so far today. Tracking this figure highlights trading performance against daily targets and informs promotional decisions.

Number of visitors who have entered the store. Monitoring footfall helps align staffing levels and engagement plans with customer traffic.

Current conversion rate from visitors to transactions. Maintaining a strong conversion rate indicates effective selling and responsive service.

Average value of today's transactions. Understanding basket value supports decisions on upselling, promotions, and merchandising focus.

Average number of items per transaction. Tracking basket size highlights cross-selling success and product mix opportunities.

Count of click and collect orders prepared for pickup. Staying on top of fulfilment avoids delays and protects customer satisfaction scores.

Average queue wait time observed today. Shorter waits improve the customer experience and reduce abandonment at the tills.

Confirm the opening float has been counted and reconciled. Accurate floats prevent till discrepancies and speed up end-of-day cashing up.

Rate the cleanliness and visual appeal of the storefront and entrance. A welcoming exterior draws customers in and sets expectations for their visit.

Check that the alarm system was disarmed without triggering faults. A smooth reset prevents unnecessary delays and preserves security integrity.

Confirm aisles, entrances, and fire exits are unobstructed. Clear walkways protect customers and staff and reduce liability risks.

Verify store lighting, scent, and music match brand guidelines. Consistent ambiance enhances dwell time and buying mood.

Ensure digital screens and point-of-sale messaging show today's promotions. Up-to-date content reinforces campaigns and boosts attachment sales.

Check that each till has floats, receipt rolls, and bags ready. Prepared tills minimise customer wait times during peak trading.

Verify the collection point is tidy, stocked with bagging materials, and labelled. A smooth pickup experience drives repeat omnichannel purchases.

Confirm manual handling aids, fire extinguishers, and first aid kits have been inspected. Routine checks maintain compliance and readiness for incidents.

Check that heating or cooling settings keep the sales floor comfortable. Optimal temperature supports dwell time and protects sensitive stock.

Confirm a briefing has outlined daily targets, promotions, and priorities. Clear communication aligns the team and improves execution.

Rate how well fixtures are filled and faced up. Full displays reduce walkaways and highlight best sellers.

Check that promotional bays and feature ends follow planograms. Accurate execution maximises promotional ROI and compliance.

Verify shelf edge labels and digital price tags match POS data. Accurate pricing prevents customer disputes and protects margin.

Ensure till point and queue line fixtures are tidy and fully stocked. Effective impulse merchandising boosts add-on sales.

Check fitting rooms are clean, lit, and stocked with size markers. Well-presented fitting rooms improve conversion in apparel categories.

Confirm focal displays and mannequins reflect today's campaign. Fresh visuals keep the experience inspiring and relevant.

Rate the cleanliness of floors, fixtures, and customer touchpoints. Clean environments support brand perception and hygiene standards.

Ensure accessibility features such as ramps and signage are clear and usable. Inclusive layouts broaden customer reach and meet legal obligations.

Check seasonal or promotional tables are full and ticketed. Spotlighting seasonal stories drives urgency and lifts category sales.

Confirm damaged or recalled items are taken off the sales floor. Removing risks protects customers and prevents compliance breaches.

Check that today's delivery has been received, checked, and booked in. Prompt processing keeps stock accurate and reduces shrink.

Confirm scheduled replenishment from the stockroom has been actioned. Regular top-ups prevent gaps and protect sales.

Rate the organisation and accessibility of the stockroom. A tidy layout speeds replenishment and reduces damage risks.

Verify scheduled cycle counts have been finished and variances investigated. Routine counts maintain data integrity and deter theft.

Ensure top-selling lines have on-hand stock in both stockroom and sales floor. Prioritising best sellers prevents missed revenue.

Check markdown or clearance actions have been executed and recorded. Timely markdowns free space and recover cash from slow movers.

Confirm customer returns are processed, re-ticketed, and either resalable or quarantined. Efficient handling protects inventory accuracy.

Check high-risk SKUs are locked, tagged, or displayed according to policy. Strong controls reduce shrink and protect margin.

Ensure damaged, expired, or unsellable goods are recorded and disposed of correctly. Accurate waste logging supports compliance and loss analysis.

Note any stock variances or supplier issues requiring follow-up. Documenting exceptions ensures timely resolution and prevents recurrence.

Rate how consistently customers are greeted within the first few steps. Warm greetings set the tone for engaging service.

Assess how well colleagues ask open questions to understand customer needs. Strong discovery enables tailored recommendations and higher conversion.

Check whether team members suggest complementary products. Cross-selling increases basket value and enhances the shopper experience.

Rate the speed of assistance at key service points. Fast support reduces abandonment and improves customer sentiment.

Verify tills, mobile payment devices, and receipt printers are operating smoothly. Efficient payment experiences keep queues moving.

Check if customer feedback tools or prompts are in use today. Active feedback loops surface insights and highlight service wins.

If an issue occurred, was it resolved following the service recovery process? Effective recovery retains loyalty and protects brand advocacy.

Capture standout examples of great service or areas needing attention. These insights support coaching and celebrate best practice.

Ensure each till is counted, signed off, and banked according to policy. Accurate reconciliation prevents loss and supports audit readiness.

Verify trade, incident, and cash reports are completed and shared. Timely reporting keeps leadership informed and supports trend analysis.

Check stockroom doors, cages, and high-value cabinets are locked. Secure storage overnight reduces theft risk.

Ensure fixtures are faced up, fitting rooms cleared, and shop floor tidied. Resetting nightly reduces morning preparation time.

Confirm waste, recycling, and supplier returns are bagged and staged for collection. Organised staging prevents missed pickups and keeps back-of-house clean.

Verify any maintenance needs discovered today are logged with photos. Prompt logging accelerates fixes and avoids compounding damage.

Confirm the duty manager has completed a final walk, checking doors, safes, and alarms. A thorough close secures the business overnight.

Document any follow-up actions or messages for the next shift or store manager. Clear handovers keep momentum and ensure accountability.