Training a customer-facing team can be hard work. Especially when the amount of information they have to know is never-ending! We tell you exactly how to create a knowledgeable team that your customers will always love.
Do you struggle to keep your microlearning content short and to the point? Discover our top tips to stop you waffling on and keep your writing clear and concise.
Are you unsure as to whether gamification is the answer to all of your training woes? Discover exactly how effective it is and the best tips to ensure that you always see results.
It's amazing how so many companies still don't provide an exceptional hiring process. It is so important if you want to attract and retain the very best talent! We tell you the mistakes you could be making that are putting your potential future employees off from working for you.
Keeping your staff engaged in the summer is hard enough. When you have shift workers working through the bank holiday weekend it can be even harder to keep them motivated. Discover our top tips to bring a little sunshine into your team's day.
There's been sandwiches, mouthwash, vodka and elaborate storefronts. But are these retailers 'really' supportive or is it all just a facade, it's time to find out. Plus discover how you can create an inclusive culture and genuinely support your LGBT employees.
Carrying out an end of season sale when you have multiple stores is an incredibly stressful time for retailers. We tell you how you can keep your store organised during this very busy period.
Mental health-related issues are three times higher for construction workers compared to the average male national average. Discover how to promote positive mental wellbeing in the workplace plus how to identify the signs of ill mental health and act accordingly.
Risk management is called that because you should manage risks, not avoid them altogether. Discover why risk aversion should not replace risk management and how it can hinder your company's growth and success.
To engage employees you need to eliminate resistance by getting employees to do tasks because THEY want to do them. Discover how to avoid employee resistance to improve happiness and productivity.