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Are you struggling with your NPS scores and nothing seems to be working to boost them? Discover the proven strategy to increase your scores and keep your customers happy.

Are you struggling to boost sales in your physical store? Look no further, we give you 6 strategies proven to boost your sales for good. Find out the solutions that actually work.

It can be incredibly frustrating when you set out new procedures for your employees to follow and they just don't do them. So why aren't they following them and what can you do about it?

Ensuring new employees are properly trained during their health and safety induction is essential. We tell you the common mistakes which employers make in their induction programmes and what you can do to avoid them too.

The role of a compliance officer is a tough job, but don't make it any harder by being annoying! Are you guilty of ruffling a few feathers in your workplace? See if you have any of these irritating traits.

Migrating to a new digital system can be incredibly time-consuming and stressful, but with the right plan and process in place you can reduce stress and ensure a smooth transition. We spoke to industry professionals who gave us some helpful tips from their own experiences.

Businesses are becoming increasingly savvy to the value that knowledgable employees can bring to them; increased sales, customer satisfaction and lower employee turnover. So your job as an L&D professional is becoming more and more important but increasingly challenging too! Below we give you our top 10 tips to becoming the best you can be.

The only way to achieve your goals and objectives is through your employees. To ensure people are well equipped to meet them you need to make sure they are fully trained in the right areas. Below we tell you simple steps to ensure your training programme is properly aligned with your strategic goals and objectives.

Introducing change into your organisation is very hard, and sometimes harder when your team is mostly non-desk employees. We tell you why they are likely to resist and what you can do to solve the issues.

When you transition to new digital systems it can be difficult and you can face more challenges in the journey than you originally thought. We tell you our top 5 tips which will help make the move a lot easier for you and the rest of your team.