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Rude staff are one of the top annoyances for customers, we tell you why your staff may have a bad attitude and what you can do to change this.

Do you ever wonder why some people seem so much more motivated to work than others? Well wonder no more, we tell you 10 secrets of people that love going to work and how you can adopt them for yourself.

Martin tells us what is most likely to impress him and annoy him! Why South Tyrol is his go-to holiday destination and why you’ll find him taking strolls very close to home.  What do you love most about your job?…

We showcased our multi-award winning employee engagement, learning and operations app called Ocasta to BMW for their 2018 Innovation Lab.

We give you six reasons why February is a great month for employee engagement. You will love these tips and your employees will love them too.

Your customers and employees are more similar than you think. Read the 10 things that they both look for in a business and how this can help you improve your staff's employee experience.

Vanessa tells us why she would visit Iceland again and what she’s thinking if you ever catch her daydreaming.

There are many big differences between desk and non-desk workers, we tell you five important ones to know for your communications strategy. Read how you can effectively engage both workers!

It can be hard for brands to engage and educate promotional staff, but luckily we have tips for you to fix these common problems.

If your customer's experience with your business is always a rollercoaster of good and bad service, then chances are that they will only remember the negative experiences. We explain why, how to avoid this and how you can provide consistently good service.