If you work in the telecoms industry, you’ll know that internal communications is a role which requires you to constantly tweak and refine your strategy and tactics to produce the best results. Your comms strategy, which worked the previous year,…
This month we’re focusing on tactics to improve the visibility of your comms. You work hard to write communications which help your sales team do their job better, so there’s nothing more frustrating than when they get ignored. Here’s a…
In our latest update to Ocasta, you can now empower your frontline teams to recognise each other with cash rewards. Your employees are in pursuit of recognition. They spend most of their day supporting your company and want to feel…
Did you know 80% of luxury goods sales occur in the physical realm of retail, and 62% of affluent consumers said they preferred making purchases in stores? This is primarily because luxury marketing relies heavily on the audience’s physical experience.…
Did you know more than 65% of people have higher expectations for customer service today than they did three to five years ago and 83% of consumers say that good customer service is the most important factor (outside of price…
If you own or manage a lingerie store, you know that even if you’re well-versed in every aspect of shop floor management, one thing is clear: there’s always room for improvement. In today’s market, it’s no longer enough to simply…
When it comes to running a lingerie store, you know that great customer service is paramount to success. It can be the difference between someone wanting to visit your store or a competitor’s store, and it can give your lingerie…
In December 2022, we were heavily focused on sales performance mastery to increase your chance of conversions for 2023. With competition in retail and B2C industries increasing, you must maintain a competitive edge to keep you ahead of the curve.…
Ocasta has introduced a new feature which allows users to seamlessly upload photos directly from their camera roll.
Finding the best sales training app for your B2C team can take time and effort. Unlike B2B sellers, your sales associates are constantly interacting with customers. They don’t have downtime to read through training manuals or watch an hour-long video.…