This month we’re looking at the importance of brand standards and how they massively affect your conversion rates. Here’s a roundup of articles published in our latest newsletter to help you improve your standards to increase sales. Store visits: Get…
We’ve been awarded silver for the Learning Impact Award at the 2023 Learning Awards for our entry with Victoria’s Secret. The Learning Impact Award is presented to a company that has created a learning programme that has produced tangible business…
See how you can improve know-how in your frontline teams with test mode.
The benefits of a good internal comms strategy are endless. You have more engaged, and informed salespeople, all of your sales associates are more productive, and workplace satisfaction goes up along with conversions. Why is this? Because when a sales…
If you work in the telecoms industry, you’ll know that internal communications is a role which requires you to constantly tweak and refine your strategy and tactics to produce the best results. Your comms strategy, which worked the previous year,…
This month we’re focusing on tactics to improve the visibility of your comms. You work hard to write communications which help your sales team do their job better, so there’s nothing more frustrating than when they get ignored. Here’s a…
In our latest update to Ocasta, you can now empower your frontline teams to recognise each other with cash rewards. Your employees are in pursuit of recognition. They spend most of their day supporting your company and want to feel…
Did you know 80% of luxury goods sales occur in the physical realm of retail, and 62% of affluent consumers said they preferred making purchases in stores? This is primarily because luxury marketing relies heavily on the audience’s physical experience.…
Did you know more than 65% of people have higher expectations for customer service today than they did three to five years ago and 83% of consumers say that good customer service is the most important factor (outside of price…
If you own or manage a lingerie store, you know that even if you’re well-versed in every aspect of shop floor management, one thing is clear: there’s always room for improvement. In today’s market, it’s no longer enough to simply…