Insanely powerful ways to increase engagement in your customer-facing teams

🚀 Today, most customer-facing teams are overwhelmed and overworked and, as a result, they’re underperforming.  

With 93% of customers more likely to make repeat purchases with companies who offer excellent customer service, it means you’re leaving money on the table if you’re not effectively managing the engagement rates which are present among your frontline teams.  Check out the insanely powerful ways to increase engagement below.

Try these quick hacks to drive up engagement on Workplace by Meta for customer-facing teams (because we know you all use it 😄) 

“How can I improve employee engagement on Workplace by Meta” is a phrase we hear a LOT. 

Why? 

Whilst Workplace by Meta is a great tool for socialising and building a positive, engaged culture in the workplace, it can pose severe problems when using it for business-critical comms. Discover how to effectively overcome those challenges with quick and simple tips. 

STOP stressing your customer-facing teams with information overload 😩

In today's cutthroat retail industry, mastering effective communication is absolutely essential for success 🙌.

Yet, the relentless flood of information circulating within retail organisations often triggers overwhelming information overload 🤯. This severely affects employee productivity and decision-making capabilities. 

To overcome this challenge, you’ve GOT to simplify the information flow within your retail business. Try these quick tips and unlock the immense benefits which come from streamlined communications. 

 “If you fulfil the wishes of your employees, the employees will fulfil your visions.” Amit Kalantri

Are you tired of confusing engagement tools that cause you endless frustration?

‘Confusing’, ‘difficult’ to use and ‘frustrating’ are words we often hear when it comes to engagement tools 🙅. 

But not when it comes to Ocasta Engage ✅. 

Between us, we knew we had the easiest training, comms and recognition platform for customer-facing teams which is a breeze to set up and has the highest engagement rates, but it’s always nice to be recognised by G2 and our customers. 

Ocasta Engage is a comms, training and recognition app for customer-facing teams which improves their knowledge and thus helps them to serve customers in the best way possible.
We’ve been voted best in our industry for a whole host of categories ⭐️⭐️⭐️⭐️⭐️.

Check them out below.