Internal communications for frontline and deskless teams are at a crossroads. With Meta set to shut down Workplace by 2025, many organisations are now searching for a new home for their employee communities and comms. Microsoft’s answer — Viva Engage…
For operations teams carrying out site and retail‑store inspections, the right tool can make all the difference. If you’ve been searching for an easier alternative to iAuditor, you’re in the right place.
Learn how to conduct effective competitor store visits to gain valuable insights into market trends, customer engagement, and operational efficiencies.
Ensure your frontline teams get the right updates at the right time. Use this frontline comms checklist to improve clarity, timing, and effectiveness—boosting engagement and performance.
Retail store visit checklists play a vital role in ensuring the seamless operation of your brick-and-mortar estates. These store visits checklists are instrumental in maximising efficiency, enhancing customer experiences, and driving overall effectiveness. Download Your Free Editable Store Visit Checklist…
The first moment of truth happens when your customer walks into one of your stores or sees your product on the shelf. That first impression sets the tone for their entire experience and can determine whether they stay, browse, and…
Discover how the "What’s In It For Me" (WIIFM) approach can transform internal communications for frontline teams.
When recognition is timely, personal, and meaningful, it can transform your workplace culture. This blog explores how you can give impactful recognition that boosts morale, reinforces positive behaviours, and motivates your team to keep striving for success.
"Can you just…?" The phrase internal comms teams hear all too often. From boosting team morale to magically solving everyone's problems, these 'quick asks' are anything but simple.
Finding top frontline talent in 2025 remains a significant challenge. The retail sector, contact centres, field service teams, and healthcare providers are all competing fiercely for skilled, reliable staff. Once the perfect candidate accepts your offer, the period before their…