Effective internal communication is the foundation for the success of any business. Yet, communication isn’t just about conveying information; it’s about ensuring that every frontline team member understands, engages with, and acts upon it. Many different learning styles, preferences, and…
Frontline employees struggle more than anyone else to find time for learning so make it easy for them. Discover our list of the best learning management systems for frontline employees in 2024.
Use this free training plan template to keep on top of all your training needs and ensure your staff are learning consistently and effectively. When used properly you should start seeing results.
According to Google 80% of their training is done through an employee to employee network called ‘g2g’ to boost employee knowledge. This stands for Googler-to-Googler. Basically, they have a programme where employees at Google volunteer to teach and train their fellow employees.…
Effective training and enablement are critical in driving sales performance and customer satisfaction in fast-paced sales, where retailers, telesales, field sales, and direct sales teams engage directly with customers. With numerous learning platforms available, organisations face the challenge of selecting…
Sales observations can improve performance, drive staff engagement, and provide the data you need to be confident your coaching programmes are having an impact. But you can’t implement a sales observation platform like Review by yourself. You need to persuade…
Your customers expect more, and the only way to impress them is by delivering top-notch customer service. Discover how to improve standards across all your retail estates in our latest article.
Customers come to your physical store because they want superior help and support. If your sales advisors can’t offer that because they are not clued up on their product knowledge, the chances of you losing the sale are very high.
Optimising a learning course for mobile can be trickier than it looks. Follow our step by step guide to create yours and discover the technical requirements that you need to keep in mind.
Why isn’t your B2C sales training programme delivering the results you need and what can you change to start seeing a difference? Find out here.