Unhappy customers are the scary words which no business wants to hear. We give you some spooky facts which are sure to give you the creeps, but the treat of this trick is to tell you how to fix them.
Over 30% of employees look for a new job in the new year. Make sure it's not your employees! Read our tips for maximum engagement and retention in the new year.
Christmas parties are great for employee engagement, giving everyone a chance to interact outside of the work environment. Everyone relaxes and forms better relationships but we guarantee you'll encounter one of these characters at yours... which one are you?
Ocasta (our award-winning employee engagement tool) and Virgin Media have scooped yet another award at the 2017 TJ Awards.
With Christmas just around the corner, your employees are probably more interested in their present buying and festive decorating than they are working. We give you tips to keep staff engaged in the build-up to Christmas.
We tell you the six types of Christmas shoppers you must always be prepared for and how you can help make their life easier whilst maximising sales!
We give you the Black Friday guide to help you stay on top of your retail operations and ensure the day goes as smoothly as possible!
Ocasta and Virgin Media have been crowned winners of ‘Best use of technology’ and highly recommended for ‘Best use of training’ in employee engagement at the 2017 Engage Awards.
How do you know what technology you need to best support the development of your business? We have some guidelines for you to help clarify your technological needs and find solutions.
We have summarised the three main themes which we took away from the 2017 Customer Engagement Summit to improve your business operations.