Effective communication lies at the heart of every successful frontline team. However, for frontline teams tasked with delivering exceptional customer service and driving business growth, overreliance on emails from internal comms managers can pose significant challenges. Because let’s face it,…
The Ocasta app now supports three new languages: Arabic, French, and Spanish.
To more easily identify trends in your data we’ve updated the reporting interface on Ocasta. Here’s a summary of what’s changed to improve your user experience on the app.
During uncertain periods, policies and procedures give your staff guidance and clarity. But these are only effective if they are properly communicated. When you have a large workforce, communicating policies and procedures can be incredibly difficult. Making sure that staff are…
With the ability to add photos to reports, it's crucial that you have full transparency so you can see when those photos were uploaded. Now, thanks to image metadata, you can easily track when and where each photo was added.
With Ocasta, you can now draw and annotate photos, so you can always provide detailed and clear explanations to your frontline retail team.
Discover our mega list of questions to help you boost morale in your workplace all year round. There are industry-related questions too including construction, telesales and hospitality.§
Finding top talent for your frontline team is immensely tough, especially in 2026. Once you’ve found the perfect new hire the challenge doesn’t end there. You then face that uncertain period which sits between the time after they accept your…
G2’s winter reports are a compass pointing to the top in tech, and they’re now live. It’s their seasonal update on everything software and services and a go-to guide for what’s hot and not in different categories. They make it…
Seamlessly browse through different versions of an article. This added functionality helps users stay informed about modifications made to an article.