Stop wasting time recreating target options for your comms with new ‘Audiences’
Whether you're launching initiatives in waves or managing teams of champions for different product ranges, Audiences allow you to target these groups directly.
Ben Collier
How to carry out an employee performance review in retail – quickly and easily
As a retail business, your ability to coach and guide your team plays a vital role in the success of your store. Conducting regular, in-the-moment employee performance reviews in retail is an integral part of effective business management. These reviews…
Audit App Comparison | SafetyCulture’s iAuditor vs Ocasta
Are you still stuck in the Stone Age of handwritten audit reports and you’re considering going digital? If so, you’re probably in the market for a digital audit app that’s used by large brands and is proven to deliver the…
Turbocharge efficiency and keep your customer-facing teams laser-focused on their priorities
Introducing Ocasta’s activity calendar Working in a customer-facing business is not for the faint-hearted. It’s fast-paced, demanding and requires constant attention to customer needs and operational demands. With a flurry of activities happening throughout the day, it’s easy for sales…
How improve employee engagement on Viva Engage/Yammer for frontline teams
Download Your Free Yammer Engagement Checklist “How can I improve employee engagement on Viva Engage/Yammer” is a phrase we hear a LOT. Why? Because whilst Yammer is a great tool for socialising and building a positive, engaged culture in an…
Are you tired of confusing engagement tools which cause you endless frustration? Ocasta is voted easy by our customers!
‘Confusing’, ‘difficult’ to use and ‘frustrating’ are words we often hear when it comes to engagement tools. But not when it comes to Ocasta. Between us, we knew we had the easiest training, comms and recognition platform for customer-facing teams…
How to improve employee engagement on Workplace by Meta for customer-facing teams
Download Your Workplace Engagement Checklist [ { “type”: “highlight”, “id”: “f778ac1a-430a-4ef0-ba00-020abef5163e”, “shape”: “underline”, “isFront”: false, “isAnimationEnabled”: false, “animation”: “draw”, “duration”: 0.5, “direction”: “right”, “color”: { “type”: “THEME_COLOR” }, “thickness”: { “unit”: “em”, “value”: 0.25 }, “linecap”: “square” } ] “How…
How to simplify communications in your retail organisation to prevent information overload
In today’s competitive retail industry, effective communication plays a pivotal role in achieving organisational success. However, the sheer volume of information circulating within retail organisations can often lead to information overload, hampering productivity and decision-making. Optimising communication channels and adopting…
The power of predictability in training and communications for customer-facing teams
When it comes to customer-facing teams in any organisation, effective internal communications and training play a crucial role in delivering exceptional customer experiences. Among the key factors that contribute to success, predictability stands out as a powerful tool. Read on…
How to write concise and engaging content: A retail training and communication guide
In the fast-paced world of retail, effective communication and training are paramount to keeping employees engaged and motivated. However, with busy schedules and information overload, it’s essential to deliver messages that are short, punchy, and to the point. In this…