Ben Collier

If your staff are not confident with your customers, then your customers will lose confidence in your company. So why are your staff lacking confidence and what can you do to change this?

Mobiles are continually changing the way we learn and think, so it is wise to start thinking about how this will alter your communications and what you can do to make them more effective on mobile!

MakerClub, the creative-design after school programme announce their first permanent making and inventing workshop in Brighton!

As Ocasta, the creators of Ocasta, know a thing or two about employee engagement and experience it is only right that we provide a workplace our employees love. We asked our staff what they liked most about working at Ocasta and this is what they said...

Rude staff are one of the top annoyances for customers, we tell you why your staff may have a bad attitude and what you can do to change this.

Do you ever wonder why some people seem so much more motivated to work than others? Well wonder no more, we tell you 10 secrets of people that love going to work and how you can adopt them for yourself.

We showcased our multi-award winning employee engagement, learning and operations app called Ocasta to BMW for their 2018 Innovation Lab.

We give you six reasons why February is a great month for employee engagement. You will love these tips and your employees will love them too.

Your customers and employees are more similar than you think. Read the 10 things that they both look for in a business and how this can help you improve your staff's employee experience.

There are many big differences between desk and non-desk workers, we tell you five important ones to know for your communications strategy. Read how you can effectively engage both workers!