Ben Collier

According to Google’s blog they were looking for a way to teach thousands of Googlers about team culture. They needed a solution that would make learning stick and one that would encourage employees to put their learning into action. Microlearning…

Effective communication lies at the heart of every successful frontline team. However, for frontline teams tasked with delivering exceptional customer service and driving business growth, overreliance on emails from internal comms managers can pose significant challenges.  Because let’s face it,…

The Ocasta app now supports three new languages: Arabic, French, and Spanish.

To more easily identify trends in your data we’ve updated the reporting interface on Ocasta. Here’s a summary of what’s changed to improve your user experience on the app.

During uncertain periods, policies and procedures give your staff guidance and clarity. But these are only effective if they are properly communicated. When you have a large workforce, communicating policies and procedures can be incredibly difficult. Making sure that staff are…

With the ability to add photos to reports, it's crucial that you have full transparency so you can see when those photos were uploaded. Now, thanks to image metadata, you can easily track when and where each photo was added.

With Ocasta, you can now draw and annotate photos, so you can always provide detailed and clear explanations to your frontline retail team.

Finding top talent for your frontline team is immensely tough, especially in 2025. Once you’ve found the perfect new hire the challenge doesn’t end there. You then face that uncertain period which sits between the time after they accept your…